Terms of Service & Liability Waiver

Jaclyn “Jacks” Keith

Last updated: February 9th 2026

Welcome to the website and services of Jaclyn “Jacks” Keith (“we,” “us,” “our”). By accessing this website and/or purchasing any class, workshop, retreat, event, or service from Jaclyn “Jacks” Keith, you agree to be bound by the following Terms of Service and Liability Waiver. If you do not agree to these terms, please do not use this website or purchase any offerings.

1. All Sales Are Final

All sales are final and non-refundable. This includes, but is not limited to, classes, workshops, retreats, events, and any related offerings. By completing your purchase, you acknowledge and agree that no refunds, transfers, or credits will be provided for any reason, including but not limited to change of mind, scheduling conflicts, personal circumstances, travel issues, illness, or inability to attend.

2. Assumption of Risk

You acknowledge that participation in physical movement, yoga, pilates, reformer pilates, fitness, wellness practices, workshops, and retreats involves inherent risks, including but not limited to physical injury, emotional distress, illness, accidents, or property loss. You voluntarily choose to participate and assume full responsibility for any and all risks associated with your participation.

You confirm that you are medically, physically, and mentally fit to participate and that you have consulted with a qualified healthcare professional if you have any concerns about your ability to safely take part.

3. Waiver and Release of Liability

By purchasing any class, workshop, retreat, or service from Jaclyn “Jacks” Keith, you knowingly, voluntarily, and expressly waive, release, and discharge any and all claims against Jaclyn “Jacks” Keith for any injury, loss, damage, illness, emotional distress, accident, or death arising from or related to your participation, whether occurring before, during, or after participation.

You agree that Jaclyn “Jacks” Keith shall not be held liable for any injuries, losses, damages, or claims connected to your participation in any activity or use of the website, except where liability cannot be excluded under applicable UK law.

4. Personal Responsibility

You acknowledge that you are solely responsible for your own health, safety, and wellbeing. You agree to participate at your own pace, modify activities as needed, and stop any activity that causes pain, discomfort, dizziness, or concern. You accept full responsibility for your choices and actions.

5. Media Release (Photography & Video Consent)

By purchasing and/or participating in any class, workshop, retreat, or event, you grant Jaclyn “Jacks” Keith the irrevocable right to photograph, film, record, and otherwise capture your image, likeness, voice, and participation.

You agree that these images and recordings may be used for promotional, marketing, educational, and commercial purposes, including but not limited to social media, website content, advertisements, and future promotional materials, without compensation to you. You waive any right to inspect or approve the final content. If you should have an issue, please contact Jacks at [email protected]

6. No Medical or Professional Advice

All classes, workshops, retreats, and content are provided for general wellbeing and educational purposes only and do not constitute medical, therapeutic, or professional advice. You agree that you are responsible for seeking professional guidance where appropriate.

7. Website Use

You agree to use this website for lawful purposes only. You may not misuse the website, interfere with its operation, or use content without permission.

8. Intellectual Property

All content on this website, including text, images, videos, branding, logos, and materials, is the property of Jaclyn “Jacks” Keith and may not be copied, reproduced, distributed, or used without prior written consent.

9. No Guarantees

Individual results and experiences vary. Jaclyn “Jacks” Keith makes no guarantees regarding outcomes or benefits from participation in any class, workshop, or retreat.

10. Changes to These Terms

Jaclyn “Jacks” Keith reserves the right to update or modify these Terms of Service at any time. Continued use of the website or purchase of services after changes constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Scotland, United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

Privacy Policy

Last updated: 31 August 2026

Jacks Keith (“I”, “me”, or “my”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information I collect, how I use it, who it may be shared with, and how I keep it secure when you use my website, sign up to my email list, purchase a product, book a class or event, or otherwise interact with my services.

Information I collect

Depending on how you interact with my website and services, I may collect information including:

Your name
Email address
Contact information
Booking and purchase information
Information you voluntarily provide through forms or enquiries
Basic website usage and analytics information
Payment-related information necessary to process your purchase

Payment information is processed securely by third-party payment providers such as Stripe. I do not directly store your full card details.

How I use your information

I may use your personal information to:

Process purchases and bookings
Send booking confirmations, event information and important updates
Deliver digital products or services you have requested
Respond to questions or enquiries
Provide customer support
Send marketing emails where you have consented to receive them
Improve my website, classes, events, products and services
Maintain appropriate business and financial records
Comply with applicable legal and regulatory requirements

Who your information may be shared with

I do not sell your personal information.

Your information may be shared with trusted service providers where necessary to operate my business. These may include payment processors such as Stripe, email and website platforms such as MailerLite, analytics providers, and other technology or professional service providers.

These providers only receive information where necessary to provide their services and are expected to handle personal information securely and in accordance with applicable data-protection requirements.

Information may also be disclosed where I am legally required to do so.

Payments

Payments made through my website may be processed by Stripe or another secure third-party payment provider.

Your payment details are submitted directly to the payment processor and are handled according to that provider's own privacy and security practices.

Email marketing

If you choose to join my mailing list, I may send you emails containing wellness content, classes, events, products, offers and other updates.

You can unsubscribe at any time using the unsubscribe link at the bottom of any marketing email.

Unsubscribing from marketing communications will not prevent me from sending essential transactional communications relating to something you have purchased or booked.

Cookies & analytics

My website and the services used to operate it may use cookies or similar technologies to help the website function, understand how visitors use it and improve the user experience.

Where required, you will be given the opportunity to manage your cookie preferences.

How your information is protected

I take reasonable organisational and technical measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

I also use reputable third-party platforms with their own security measures to process payments, manage bookings and store relevant customer information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How long I keep your information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business records and meeting legal, tax or accounting obligations.

Your rights

Under UK data-protection law, you may have rights relating to your personal information, including the right to request access to it, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain processing, and withdraw consent where processing is based on consent.

You may also have the right to complain to the UK Information Commissioner's Office (ICO).

Contact

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:

Jacks Keith
Email: [email protected]

Want to get in contact?